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Please read these terms and conditions before booking with us.

Bookings
All bookings will be confirmed over the phone and are subject to a minimum £50 call out fee. The following information will be required:

  • Lead Passenger Name and Date of Travel
  • Pick up / Drop off Address
  • Phone Number / Email address
  • Airport / Terminal / Flight number
  • Check in Time/Arrival Time
  • How many passengers
  • How many suitcases
  • Same day bookings are available in some cases, but please contact us in advance to avoid disappointment.

Payments

Pre-payments on debit cards are accepted free of charge at the point of booking, but please be advised that there is a 5% carrier fee for all credit card payments. We are delighted to inform you the we do accept American Express.

We take all credit cards and debit cards onboard but these carry a 5% carrier fee. All payments are to be made at the end of the journey to your chauffeur.

Cancellation Policy
AJT Executive Cars will accept any cancellation made as long as it is made at least 24 hours before pick up. The cancellation must be made by phone to which you will receive confirmation by AJT. Advance bookings made by card will lose 5% of price for card transactions.

Tolls & Congestion Zones
All Tolls & Congestion Zones are not included in any quotes and will be added on to the final price.

Pricing Policy
Prices are calculated using the E-Class Mercedes Benz unless otherwise stated and are quotes based on some assumptions. We will confirm the price with an email or telephone call on all quotes.

Corporate accounts
All invoices will be processed  and must be paid within 28 days of issue. Payment can be made via  cash, BACS payment or by credit/debit  card. Failure to do so may incur additional charges; details of which are available on request.

Disclaimer
AJT Executive Cars accept no responsibility for loss or damage to any customer’s property.

AJT Executive Cars may use a ‘carefully selected’ sub-contracted vehicle to fulfil your booking during busy times. The same quality of service and class of vehicle is guaranteed.

AJT Executive Cars may not always be able to send you your preferred vehicle. A vehicle of the same class may be used during these busy times.

*All prices subject to change